RETURNS
We want you to love your Ixora pieces to bits - if something isn't quite right and you wish to exchange your items, returns are accepted within 5 days of receiving your order and can be exchanged for another item of the same value
Please take a moment to review our returns policy:
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Hygiene sticker must be attached to the product and intact in its original state
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Swing tag must be attached to the product and intact in its original state
- Return item must be unworn, unwashed and unused
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Please note that customers are responsible for return shipping costs
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Please note that all sale items are final and no returns are accepted on these items
- Please note we do not accept returns on custom orders
Returns can and will be rejected if there are any noticeable stains, signs of wear, fragrances/odours, pet hair, damage or makeup stains
To initiate your exchange, please contact us at hello@ixoraswim.com